This session explores the essential tools used by professional mediators to communicate about and guide effective dispute resolution processes.

In the session, participants will see examples of how mediators can close the gap between their professional obligations under the AMDRAS and the practicalities of case management with mediation clients. 

We'll review a list of the standard documents and tools you need in your Tool Kit as well as take a deeper look at some of the mandatory information you must provide and various ways that varies from context to context. 

Participants will gain practical insights into the structured use of communication strategies, documents (mediators' tools) and frameworks such as the chosen mediation model. We can also briefly discuss technology in online mediation settings.

Updated specifically for the AMDRAS course, this session aligns with the requirements and supports ethical dispute resolution under the AMDRAS standards.

By the end of the session, participants will:

• Understand the key information tools and obligations used in mediation
• Learn how to adapt in practice to your mediating environment while still maintaining your ethical obligations
• Be able to identify and use digital tools relevant to modern mediation contexts

This is a highly interactive and practical session designed to build confidence and competence in using mediation tools.