Sometimes mediation is not the immediate answer, and at other times it is just the beginning. Whether you work in family, workplace, commercial, community, or multi-party mediation, your clients may need support that extends beyond the mediation session. What makes the difference? Often, it is one good conversation.

Join respected mediator and conflict educator John Cleary as he explores how a structured, theory-informed one-on-one conversation can support clients at any stage of the mediation process. It may occur before mediation to build readiness, during mediation to regain clarity, or after mediation to reflect on outcomes or resolve remaining concerns.

Drawing from the Conflict Management for One model, John introduces practical strategies grounded in narrative, transformative, and interest-based approaches. This session offers tools to help you meet clients where they are and guide them toward meaningful progress.

Who should attend
This session is designed for mediators and conflict resolution professionals in all practice areas who want to strengthen their ability to support individuals in conflict. Whether clients are uncertain about mediation, actively involved in a process, or in the follow-up stage, you will learn how one-on-one work can deepen understanding and lead to better outcomes.

What you will learn

• When and why one-on-one support is appropriate
• How to help clients clarify their goals, values, and readiness
• Ways to apply conflict theory in practical conversations
• How individual support contributes to more effective mediation overall

Is it time for mediation, or just one good conversation? Join us and explore the answer.

Learn more: ConflictManagement.au
Related training: Conflict Management for One